FormSnap support
Answers when you need them.
Browse common questions about tracking, privacy, subscriptions, and your data—or contact us directly if something is not working.
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Frequently asked questions
Start here.
What is FormSnap?
FormSnap is an Android body progress tracker that keeps measurements, guided progress photos, charts, comparisons, AI insights, and transformation reels in one app.
Is FormSnap free?
FormSnap is free to download and includes core tracking features. A 14-day trial lets you explore FormSnap Pro, which unlocks advanced comparisons, full history and charts, AI features, progress reels, and data export. Your local Google Play listing shows the current regional price before you confirm.
Does FormSnap require an account?
No. FormSnap is designed to work without an account. Your measurements and progress-photo library are stored locally on your device.
Are my progress photos uploaded?
Normal progress photos stay on your device. If you explicitly request AI photo analysis, the selected image is sent securely to the AI provider for that analysis. FormSnap does not maintain a cloud photo library.
Which measurements can I track?
You can track weight, neck, chest, waist, hips, left and right arms, thighs and calves, body-fat percentage, plus custom measurements.
Is FormSnap available on iPhone?
FormSnap is currently available on Android through Google Play. An iPhone version is not available yet.
How do I cancel FormSnap Pro?
Open Google Play, tap your profile picture, choose Payments & subscriptions, then Subscriptions. Select FormSnap and follow the cancellation steps. You keep Pro access until the end of the current paid period.
How do I restore a purchase?
Open FormSnap's Pro screen and choose Restore Purchases. Make sure Google Play is signed in with the same account used for the original purchase.
What happens if I delete the app?
Because FormSnap stores your progress record locally, uninstalling the app can remove local photos and measurements. Export or back up anything you need before uninstalling or moving devices.
Can I export my data?
Yes. FormSnap Pro can export measurement history as CSV and package progress photos into a ZIP archive.
Why do consistent progress photos matter?
Lighting, camera distance, pose, clothing, and time of day can change how a photo looks. Repeating those conditions makes comparisons more useful and less misleading.